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Frequently Asked Questions

Quick answers about ordering, delivery, payment and our products. Can’t find your answer? Call or WhatsApp us.

Where is your shop?

Our shop is on Tola Ram Road, Quetta. We are open Saturday to Thursday, 9:00 AM – 9:00 PM.

How can I place an order?

Add products to your cart and check out on the website, or call/WhatsApp us on +92 335-3767971 or +92 316-8565694 and we will take your order.

Do you deliver outside Quetta?

[Yes — we deliver across Pakistan by courier. / Currently we deliver within Quetta only.] See our Shipping & Delivery page for details.

How much is delivery and how long does it take?

Delivery charges and times depend on your city. They are shown at checkout and on our Shipping & Delivery page.

Which payment methods do you accept?

[Cash on Delivery, Bank Transfer, JazzCash and Easypaisa — keep only the methods you offer.]

Are your dry fruits fresh and natural?

Yes. Every batch is hand-sorted for size and freshness and packed in sealed, food-grade packs. We do not add preservatives or artificial colours.

Which pack sizes are available?

Most products are available in 250 g, 500 g and 1 kg packs. For larger quantities, please contact us.

Do you make gift packs or take bulk orders?

Yes. We prepare dry fruit packs for weddings, Eid, corporate gifts and other occasions, and take bulk orders. Call or WhatsApp us with your quantity and date.

How should I store dry fruits?

Keep them in an airtight jar in a cool, dry place away from sunlight. In summer, store nuts like walnuts, pine nuts and pistachios in the fridge to keep them fresh for longer.

What if my order arrives damaged or wrong?

Contact us within [24 hours] with a photo and your order number, and we will replace it or refund you. See our Returns & Refunds page.

Questions?

We’re happy to help with orders, delivery or returns.

Still have a question?

Talk to us — we reply quickly on WhatsApp